Rückkehr & Rückerstattungen

If you are not 100% satisfied with your purchase you have within 14 days from the date of receipt to claim a refund of amounts paid or receive a similar product instead. The first step to claim for a return or refund is to contact our Customer Service department on telephone +34 902 103721, WhatsApp +34 656 874 355 or via email to the address customer.service@7bellotas.com.

To make a return, the product must be in perfect condition with all tags attached, in its original packaging and accessories or promotional gifts included. Upon receipt of the merchandise in our stores, and after checking the status of it, we will proceed to refund the amount paid.

7 Bellotas S.L. complies with the European rules for return of online purchases.

Customer Support

Have a question about an order or anything else?
Send us an email and we will respond by the next business day at the latest, and often much sooner.
Your reply will come from a 7 Bellotas staff member - Click here to send us an email

Customer Support Phone Hours (Eastern Time)

We are versed in how to ship, store and enjoy 7 Bellotas® ham "Jamón"call us at the numbers below:

9am - 5pm, Monday - Saturday
Phone: 00 34 902 10-3721

7 BELLOTAS, S.L. 
Calle La Cuesta sn
C.P. 37751 Gallegos de Solmiron
Salamanca (Spain)
E-mail: ventas@7bellotas.com
Tel. (+34) 902 103 721

Registered at the Mercantile Register of Madrid under Volume  26.725 Folio: 1 Sección 8ª del L. de S. Sheet: M-481560 and with Corporate Tax ID no. ES-B85695617.